Refund Policy

No Refunds or Returns: Due to the nature of our products and commitment to quality control, we do not accept returns or offer refunds once a purchase has been made. All sales are final.

Order Cancellations: If you need to cancel your order, please contact us at hello@santeworld.com within 24 hours of placing the order. We will do our best to accommodate cancellation requests within this timeframe; however, once an order has been processed and shipped, we are unable to cancel it.

Defective or Damaged Items: If an item arrives damaged or defective, please email us at hello@santeworld.com within 7 days of receiving your order with your order number, a description of the issue, and photos of the item. We will review each case and may offer a replacement or store credit at our discretion.

Final Sale: All products are sold on a final sale basis, and refunds or returns are not provided due to change of mind or general dissatisfaction.

For questions or concerns about your order, please reach out to us at hello@santeworld.com. We’re here to assist you and ensure you have a positive experience with Santé.