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Do you offer international shipping?
Yes, we ship worldwide! Shipping times and costs may vary by location, so check our Shipping Policy for more details.
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Do you accept returns or exchanges?
Currently, we do not accept returns. However, if there is an issue with your order—such as a defect or incorrect item received—please reach out to us within 30 days, and we’ll work with you to make it right.
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Are your designs limited edition?
Our designs are released in limited runs to keep our collection fresh and exclusive. Once they’re sold out, they may not return, so grab them while you can!
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How can I contact customer support?
You can reach us via email at care@santeworld.com. We aim to respond within 24-48 hours.
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How can I find out about new drops?
Join our newsletter to stay updated on all the latest drops, exclusive offers, and more! You can sign up at the bottom of this page.
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What’s the best way to care for my Santé clothing?
To keep your clothing looking fresh, wash inside out on a cold, gentle cycle and hang to dry. This preserves the quality and extends the life of your piece.
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Can I cancel or change my order after it’s been placed?
If your order hasn’t been shipped yet, we’ll do our best to accommodate any changes. Please contact us as soon as possible for assistance.
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How long will it take to receive my order?
Orders are processed within 1–3 business days. Shipping time depends on the option you choose at checkout: Standard Shipping: 8–12 business days (US & international) Priority Shipping: 3–5 business days (US), 5–7 business days (international) You’ll receive tracking info as soon as your order ships.